Notice of Privacy

This notice is part of the use of the website in compliance with the regulations established by the Federal Law on Protection of Personal Data Held by Private Parties.

All data collected is controlled by (name or business name) with tax address at (FISCAL ADDRESS), who will take care of the processing of your personal or sensitive data ('Data') in order to provide privacy and the right to informational self-determination of the same.

Responsible for the protection of such data is the Customer Service Department that can be contacted through the email

Personal data collected on this website includes, but is not limited to, name and surname, telephone number and email. In some cases for making payments: credit / debit card number, expiration date, check digit, name of the cardholder and address to which the credit card account statement arrives. This information is collected and saved when you choose to make a reservation either online, by phone or through any other means, in the case of payment data with credit / debit card are destroyed after confirming the transaction and your reservation is ready.

This site also collects non-personal information automatically through different analysis tools each time a visitor enters Flights Cancun; for example the desired destination, the way in which the site is used or the estimated time of viewing a particular page. This information is collected through cookies and allows the company to constantly improve the usability and design of the site to adapt it to the needs of visitors and facilitate operations on it.

Cookies are files that the browser saves on the hard drive of the user's computer. When you enter the Flights Cancun site, we may save information about the session and assign one or more cookies. The cookies on this website do not collect or store personal information.

How the data is used

The data provided may have one or more of the following treatments:

  • Process, complete, update, cancel or print the services contracted through Flights Cancun by any means: electronic or telephone.
  • Telephone calls to confirm availability, verify operations or transactions made via internet or telephone if required or if Flights Cancun and its representatives deem it necessary.
  • Sending notifications via email informing about any changes, availability or events related to the travel itinerary: confirmation of the contracted services, modifications, cancellations, invitations to evaluate or comment on the contracted services and the service received by Flights Cancun, its employees or representatives.
  • Sending email or making phone calls to request documents confirming the identity of the customer or the credit card holder if Flights Cancun or the bank (s) with which it works considers it necessary.
  • To constantly maintain and update databases that generate statistics and improve the services received by our customers and / or visitors.
  • To receive travel offers by email through our offers bulletin. In each email sent a link appears with the option to unsubscribe if the user so wishes to stop receiving these communications.

Personal data protection

Flights Cancun has implemented a sophisticated security system to protect our customers' information from unauthorized access. Our systems are configured with data encryption and coding technologies programmed under industry standards. All sensitive data transmission such as credit / debit card information entered on the Flights Cancun site is encrypted before being sent using SSL technology.

Access to personal data

In compliance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, you have the right to exercise 4 actions on the personal data we have collected: access your personal data to know the details of their treatment, as well as to rectify them if they are inaccurate, incorrect or outdated; Cancel them when you consider that they are not required for any of the purposes indicated in this privacy notice, are being used for non-consensual purposes or the contractual or service relationship has ended, or, oppose the treatment of them for specific purposes ( known as ARCO rights).

To exercise any of these actions on your personal data send a written request to the email specifying the action you wish to execute on your information.

Data transfer

Some personal data provided at the time of booking are shared with suppliers or affiliated companies to process and complete the contracted services. Personal data will never be transferred to people or companies outside Flights Cancun. The data that is shared depends on the reserved service and is made in order to provide a better service and better understand the needs of our customers.

Changes and acceptance of this Privacy Notice

The administrator of this website reserves the right to modify or change this Privacy Notice at any time if necessary, its continuous review is recommended.

The provision of data to Flights Cancun by any means means that you have read, understood and constitutes acceptance of the terms set forth in this privacy notice.

Payment Methods

We want to make the entire process for your next adventure on our platform from search, reservation and even payment, as easy as possible for you, so we have different payment methods, so you can choose the one that suits you and your needs.




Copyright © 2020 Flights Cancun. All rights reserved.